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Deep in the Diploma of Web Content lies a nifty little course on Editing Web Content. This one is crucial, because research shows that editing content correctly can double the usability of a web site.Editing is always a step-by-step process. And always you start by asking the big questions, such as: Is this web page really necessary? What is this page for? Who needs it? Is the same information on another page? What do you want people to do after reading this page? At work when the pressure’s on, what do you do? You apply the 80:20 principle: you skip to a simple Contented system that will fix the majority of problems very fast. Usability rockets when you focus on four actions with...