We all hope and trust that our content authors are creating findable, usable, valuable content for both web and mobile. But how can we be sure? Here's a quick way to spot-check your own web content without user-testing.
Can you answer 'yes' to these three questions?
If you cannot answer a simple 'yes' to all these questions, then your website is simply not working. If you're not sure, here's how you can find out.
Three yeses and you're on track. Any hiccups and you at least have an idea where the problems lie.
You can start fixing the problem web content right away. Train your writers with Contented! (Quick, there's a special offer on as I write: 20% off group training in May and June 2015.)
Easy, huh? Do the same for all key products and services.
*Photo in public domain. Page 18 of the 1952 Electrolux Vacuum Users Manual.