Let me share a couple of sentences from an old-fashioned, brand new novel I have just finished reading, The Matchmaker of Perigord by Julia Stuart. These words speak to all technical writers, web designers and other professionals. They speak to...

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Nick Besseling outlines a process for developing web and intranet guidelines using a wiki. Obvious benefits are avoiding the 'style nazi' label, and getting staff involved and committed to standards—everywhere an issue, notoriously so in universities. Wikis were born for...

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