Blog: Content writing and content strategy insights

Posts tagged "user experience"

How writers can help create a fairer, more inclusive society

How writers can help create a fairer, more inclusive society

Imagine someone in a wheelchair not being able to go to the local public library, because there were no access ramps at the entrance. You would be outraged, right? In a modern, inclusive society, we have come to expect entrance ramps (or a viable alternative) enabling access to public buildings. Now we must expect the same when it comes to public information. Creating accessible content is the digital equivalent of adding ramps, disability toilets and good signage to physical buildings to improve access for all.

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How I am trying to make sense of 2020

How I am trying to make sense of 2020

Wherever you are in the world, we truly hope you and your loved ones are well and safe. Here in New Zealand we are entering week 4 of a fairly strict lockdown. We are largely confined to our homes, except to get food, basic supplies, exercise or medical assistance. New Zealand's lockdown efforts are certainly combating the spread of the coronavirus.

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The careers of five best friends begin to merge in a digital workforce

When I grew up I had four besties. Together we were just like Blyton’s Famous Five. Sure, we didn’t roam the countryside solving mysteries and capturing villains. Golly gosh no! But we did freely roam our cul-de-sac for hours enjoying jolly adventures — at least until dinner time.

After university, we all dispersed into very different jobs — one into journalism, one into strategic planning, one into advertising, one into corporate comms, and I moved from solicitor to information designer.

But in the last five years or so, something funny has happened: all our job descriptions are starting to look the same. Disciplines are merging. My friends and I are doing similar tasks and use the same skillsets.

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User testing your web content leads to happiness

One of the UXNZ 2015 Conference highlights for me was the opening speech by legend US information architect and publisher, Lou Rosenfeld. He talked about how he came up with the design and layout for the books his company publishes. Quite simply, he took his books out and tested them with real people. He wanted to learn whether he could make an age-old product like a hardcopy book easier to use. Turns out you can.

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