James Robertson knows intranets as nobody else does. He and StepTwo Designs are behind the brilliant annual awards for Intranet Innovation Awards. Note the difference: this is not about naming the best intranets in every sense, but about acknowledging innovative...
Blog: Content writing and content strategy insights
Posts tagged "business communication"
Bad bad web content costs a bundle
Jakob Nielsen spits the dummy this week, and who can blame him: Bad content, bad links, bad navigation, bad category pages... which is worst for business? In these examples, bad content takes the prize for costing the company the most...
Spamming your own staff
Jane McConnell comments (March 06, 2008) on a deeply embarrassing feature of corporate communications. Lately she has been hearing about a rise in unwanted internal emails. Anecdotal, but JMC is an astute trend-spotter. She says: 'a few months ago, it...
At last a new book for content writers
Yay! My new book Better Business Writing on the Web is here! Actually, it's already selling like the proverbial hot cakes. My previous book for content authors was Web Word Wizardry. Huge changes have happened since I revised that in...
Wiki your web and intranet guidelines
Nick Besseling outlines a process for developing web and intranet guidelines using a wiki. Obvious benefits are avoiding the 'style nazi' label, and getting staff involved and committed to standards—everywhere an issue, notoriously so in universities. Wikis were born for...